Shipping policy

Thank you for shopping with us. Please read the following information carefully to understand how we handle shipping and delivery for your order.

Production & Processing Time

All of our products are handmade. Due to the customized nature of each item, we require time to personalize and prepare your order before shipment.

Estimated Delivery Time

United States:

Orders within the U.S. typically arrive within 2–3 weeks. Orders placed during holiday periods may experience longer shipping times, up to 4 weeks.

United Kingdom, Australia, Canada, and Europe:

We estimate orders to arrive within 3–4 weeks from the date of purchase. During peak holiday seasons, shipping may take up to 5 weeks.

Please note that all orders are shipped via international couriers. Delivery times may vary depending on customs clearance procedures and global logistics conditions.

Shipping Costs

We offer free international shipping on orders over $100.

For orders under $100:

• United States: Flat rate of $10

• Canada, United Kingdom, Australia, and selected European countries: Flat rate of $15

Important Notes

• Changes to shipping addresses must be made within 30 minutes of placing your order. Please review your confirmation email and contact us immediately if an update is needed.

• We offer a “Skip the Line Artwork Creation” service. This moves your order to the front of our production queue but does not affect courier delivery times.

• We cannot accept requests to change or replace photos once they have been submitted with your order.

• We are unable to ship to military addresses. If a military address is provided at checkout, we will contact you for an alternative. If the new shipping cost differs from the original, we will invoice you for the difference and proceed once the payment is received.

If you have any questions, please contact us at info@circularisle.com.